Contacting Amazon customer care can be done for many reasons. A question about an order, problems in the service. There are several ways to contact Amazon United States, namely:
1: Sending an email
2: Calling Amazon
3: Live chat
In this article, we give you more information about how you can use these ways to contact Amazon.com or another variant.
Table of contents
1. Amazon contact customer service
Amazon contact customer service
If you want to contact Amazon directly by getting them on the phone, you can call their customer service line. Visit this link to contact them for orders in the United States.
This is the direct Amazon customer service phone number for orders in the United States. Please note this is American customer service. For all your problems in the United States, you can contact this number. If you are not sure which department you need, this is the most suitable number. You can also choose to have Amazon contact you. You will then be called back after a few days.
Contacting Amazon through the website
In addition to calling, you can also contact Amazon via the website. First of all, log in and scroll down. At the bottom of each page, you can click on help. You will then see an overview of all possible problems. On the right side of this page, you can click on the contact button. If you click on this, you will see an overview of the various contact options. Log in first, then your account will be linked to the request for help. This saves a lot of time because Amazon can view your orders right away and save both of you time during the contract.
Contacting Amazon – Need more help
To contact Amazon you can then click on ‘Need more help’. Then click on ‘Contact us’. Now you come to the contact screen. You may have to log in again before being sent to Amazon’s contact screen.
Contact Amazon – Select Orders
The next step in contacting Amazon is to select the orders you want to contact. In addition to every order on, for example, Amazon.com or others, you will see numerous options:
- Ask for a refund
Select the option that applies to you. If your order is not an ‘item’, you can scroll down. There is an option to tell us more about your problem before contacting Amazon.
Contacting Amazon – How?
Now it’s time to decide how you want to contact Amazon. If your problems are not solved with the available options, you can still contact us. Once you have provided the requested information, Amazon will ask you how you would like to be contacted (Email, Chat or Phone).
Contact by email
In the case of the E-mail, you will receive a written solution to the problem with a tracking number and the option to return e-mails.
Contact by phone
In the case of the phone, you will be called by Amazon at 1-888-280-4331. Someone from the appropriate department for the related issue.
Contact via chat
Chat online with a specialist who wants to help you solve your problems.
Questions about contacting Amazon
More questions about contacting the Amazon United States or another country? Send an e-mail to firstname.lastname@example.org